![]() "We don’t have access to your sensitive data." "Please note that all encryption and decryption occurs locally on your device, not on our servers," LastPass further explained. ![]() While some users feared that this outage was a sign of a security incident, LastPass Support said on Twitter that this is not the case and users wouldn't have to worry about their passwords or personal info getting leaked even if that was the case. While the unexpected and accidental remove led to hundreds if not thousands of reports from users, the ones who already had the extension installed were not affected by this incident.Īs previously mentioned, LastPass' Chrome extension is not available in the store and users are advised to access their Vault by signing in on the LastPass website. LastPass also advised users in a subsequent update, published one hour later, to use the Web Vault or the Mobile App, or even use LastPass with another browser of their choice until the problem is found and fixed.įour hours later, the issue behind the extension download problems was identified, with the company blaming it on the accidental removing of the LastPass Chrome Extension from Google's Chrome Web Store. ![]() "The Network Operations Center is investigating reports that Chrome users are experiencing 404 errors when downloading the LastPass Chrome Extension," the incident's initial description reads. Yesterday's LastPass issues started with users reporting that they can't download the LastPass Chrome Extension and the company acknowledging the issue on the status website. Error seen when accessing the LastPass extension Chrome Store entry ![]()
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